Shipping policy

Shipping Policy

Order Processing

At Optima Pro, every item is made especially for you after your order is placed. This allows us to create unique, high-quality products with attention to detail.

Please allow 2 to 5 business days for production and order fulfillment before your package is shipped.

Shipping Rates & Delivery Times

United States Shipping

  • Shipping Cost: $7.39 USD
  • Estimated Delivery Time: 4 to 8 business days

International Shipping

  • Shipping Cost: $8.49 USD
  • Estimated Delivery Time:
    • Production and local processing: 2 to 5 business days
    • International shipping: 10 to 30 business days

Tracking Your Order

Once your order has been shipped, you will receive a tracking number by email so you can monitor the progress of your delivery.

Delays & Unexpected Issues

While we strive to deliver your order within the estimated timeframes, shipping times may occasionally be affected by factors outside our control, such as customs processing, carrier delays, weather conditions, or peak holiday seasons.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order. Optima Pro is not responsible for orders delayed, lost, or delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or if you experience a delivery issue, please contact our customer support team as soon as possible. We will work with our fulfillment partners to investigate the issue and help provide an appropriate resolution.

Thank you for choosing Optima Pro. We appreciate your trust in our products and are committed to delivering a premium shopping experience.