Refund Policy

Optima Pro

At Optima Pro, we want you to be happy with your purchase. We stand by the quality of our products and work hard to ensure they arrive safely.

Refund Window

If you need a refund, you must submit a request within 7 days of receiving your order. Requests after this period cannot be accepted.

Eligible Refunds

Refunds are offered only for items that are damaged or defective upon arrival. While this is rare, we want to make it right if it happens.

Non-Eligible Refunds

Refunds are not available for:

  • Items that are not damaged

  • Change of mind or incorrect choice

  • Items showing normal wear or misuse

Return Shipping

Customers are responsible for return shipping fees. Optima Pro covers the cost only if the item is damaged.

How to Request a Refund

If your item is damaged, please reach out through our provided contact channels on the website. Include details about the issue so we can assist you quickly.

Our support team aims to respond within 24 hours and guide you through the return and refund process.

Final Note

Optima Pro is committed to quality and customer satisfaction. While returns are rare due to damage, we handle every case seriously and strive to make your experience smooth, simple, and fair.

Not Just Fitness. Built for Better Living.

Premium fitness gear, gym wear, and wellness equipment curated for performance, comfort, and long-term health.

  • What We Do

    Premium fitness gear, gym wear, and wellness equipment curated for performance, comfort, and long-term health.

  • Who It's For

    Men, women, and seniors who want reliable products that support training, recovery, and everyday movement.

  • Why It Works

    Thoughtful selection, quality materials, practical design, and real value without compromise.